terms and conditions

Terms and Conditions

1. Delivery Timeframe:

   • All orders will be delivered within 14–21 business days from the date of purchase.

2. Free Shipping:

   • Free shipping applies to deliveries within 50km
   • Delivery outside these areas may incur additional fees.

3. Order Processing:

   • Orders are processed within 2–3 business days after payment confirmation.

4. Delivery Policy:

   • Customers will receive a tracking number once their order has been dispatched.
   • Deliveries will be made to the address provided during checkout.
   • If delivery is unsuccessful due to incorrect details, additional charges may apply for redelivery.

5. Returns and Refunds:

   • Refunds or exchanges are available for damaged or defective items within 7 days of delivery.
   • To initiate a return, the item must be in its original condition and packaging.

6. Special Considerations:

   • Delivery timelines may be affected by public holidays, weather conditions, or unforeseen delays.
   • We will notify customers of any significant delays.

By completing your purchase, you agree to these terms and conditions